Improve your sales, avoid missing out on customers and increase your customer’s satisfaction by keeping in touch with them.
Texting is the way customers prefer to interact. It is a much faster and easier way to check up on customers and increase response rates. Sales is a relationship-based business and texting is ideal for building trust with your customers.
Sometimes it is common to discover extra issues when a car is being repaired. If so, simply send a photo via text to notify your customer on any payment estimate updates. Once everything is finished, let your customer know that their car is ready to pick up.
Send reminders about upcoming services. For example, if a customer changes their oil today, you can program a text that will be sent when it’s time for their next service.
Reduce no shows by sending reminders on the days of appointments with AuxChat. If a customer cancels, you can easily move on to the next person in your wait list.