Customer Service

Good customer service is vital to your online presence

Ever imagined what it would be like if your customers never miss an update from their number one and most trusted partner – Yes, YOU!

AuxCHAT ensures your customers that your team are easily reachable and responsive as and when the need arises.

Customer Service

Respond to Customer Quicker and Resolve Issues Faster

Become the most trusted partner in your field of business by offering your customers faster turn-around time because the last thing they want is a late response to an email or a long wait to connect them to your support team.

Just one text to assure your customers you are not away.

Customer Service

Provide Customers with an Alternative Method of Communications

Unlike emails and calls, texts have a high open rate and if you can be reached on the same number for both calls and text, you can be sure your customers won’t need to escalate issues further up the ladder.

Customer Service

Give Customers Immediate Attention Through Automation

The Auto-reply feature also helps your team to setup pre-written responses for recurring tasks or to FAQs.

Offer your customers a direct two-way messaging platform at their fingertips. A business revolution like no other.