Ensure your customers always get a response. Assign a message to be sent outside business hours, or during lunch breaks and other times your team can’t respond immediately.
Answer common questions, run promotions and more with SMS Keywords. Create a Keyword, e.g. “Tickets” that triggers an automatic reply any time a customer texts in that word.
Personalize messages quickly by choosing any contact information to include dynamically such as customer case number, product reference, etc.
Enhance your messages with images. Send documents such as insurance policies and resumes to eliminate the need for email.
Bulk upload your contacts and easily store information like phone numbers, addresses, job titles and more.
See all inbound messages in a single feed rather than searching through multiple conversations.
Never miss a message again with convenient browser, desktop and mobile alerts.
BridgeView is a desktop application providing a Softphone, Conferencing, Call Parking Faxing, and many more Business Unified Communications features together with AuxCHAT. It is a unified communications tool of immense capabilities. You may finally rely on a single application to handle your entire day-to-day communication. Having Voice and Video calls, Conferencing (Static and Dynamic), Instant messaging, Faxing, File sharing, CRM and Outlook integration is bound to liven up your work day. Sit back and enjoy!