Google Reviews
A unique feature that will boost your business.

Google Reviews

“Feedback is a gift. Ideas are the currency of our next success. Let people see you value both feedback and ideas.”

– Jim Trinka and Les Wallace

One great element of best-practice performance management is feedback.

Before the dawn of online reviews, customers rely on more traditional methods like comment boxes, customer helplines and of course recommendations from friends and relatives. Things have significantly changed from how businesses were conducted before. The need for online ratings and customer feedback has seen a major breakthrough since the advent of online review sites. Nowadays, 82% of consumers read online reviews for local businesses where 93% of them say that reviews greatly influenced their purchase decisions (Qualtrics).

Google Reviews

42% of internet users in the U.S alone list “reviews from other customers” as a feature that would most increase their likelihood of buying a product (Global web Index, U.S, Internet Users, Wave Q3 2018)

Needless to mention, the word-of-mouth recommendation these days happen on various review sites, you have Amazon, Yelp, BBB, Google and many others that modern consumers run to before they trust your brand. Review ratings are the biggest drivers of clicks in local SERPs (BrightLocal, Local Services Ads Click Study].
This only means the more reviews the better the ranking!

Google Reviews

Google My Business itself ranks one in the Top 10 Consumer and Business Review Websites. According to U.S Alexa Ranking, Google’s Average Monthly U.S Traffic is $158.03 million.

So, we have established the importance of online reviews and its observable effects on consumers’ behavior in their purchase decisions. Now, how do we make sure these reviews work for you and NOT break you to pieces with a one-star rating? Of course, we can’t expect to please everyone of our customers no matter how hard we try.

Tremendous Possibilities

Increase sales productivity

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Reach more customers

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Generate new leads easier

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Better response rates

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Higher sales conversion

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Grow your Business with AuxCHAT
AuxCHAT helps you get honest feedback and make sure you win over your biggest detractors!

Review Invite

AuxCHAT allows your team to send a review invite after every purchase or service rendered. This ensures you can give your customers the chance to thank you and/or make suggestions where they feel necessary.

Reach out to customers

AuxCHAT gives your team the chance to reach out to customers who are not satisfied with the service or product. It is important that your team reach out and offer solutions to resolve the identified issues. This will ensure customers that you mean real business.

Send Reviews by Text

AuxCHAT makes giving reviews a walk in the park because everything happens via SMS. YES, you read it right! There is NO need for links and WIFI connection. Send your reviews right away via text.

Start texting today with
a free trial of AuxCHAT