One of the most demanding industries, if not the most, in terms of service is the healthcare industry were patients’ satisfaction and expectations almost always never meet. When the world is gearing towards technology driven services to make peoples lives more convenient, the question to ask should be – are you ready?
Long gone are the days where patients rely on just a telephone line to speak to a doctor, to set an appointment, or request for the lab results. Can you imagine not having enough telephone lines to keep up?
In this time when the new normal is more taxing and demanding, healthcare facilities need better and smarter communication channels to reach the patients. As this industry shifts to be more digitize, AuxCHAT offers you a platform to ensure that we are with our patients in every step.
AuxCHAT allows you to simplify your billing process. More and more consumers now prefer electronic payment method for their medical bills, contactless payments in particular. AuxCHAT lets you text your patients the bill and the link where they can click and pay securely.
this is crucial to patients’ satisfaction. Consider building that doctors-patient relationship a notch higher by delivering follow up messages via text where doctors can personalize the experience and tackle critical situations and put information the best way only doctors know how.
In all that we do, if excellence is our target, the only way we can get there is if we know how we fare. You can give your team a way to get real-time reviews and feedback from clients – trust AuxCHAT. Texting is the only communication channel that guarantees high open and response rate.